TDSA Customer FAQ/Self-Help Portal

TDSA Customer FAQ/Self-Help Portal

Did you know that TDSA has a Customer Self-Help Portal?

We go to great lengths to manage our Customers expectations, especially when it comes to stock availability and leads times.

You can find the Self-Help Portal on the TDSA Website by clicking on the Orange “Need Help?” icon in the bottom right corner of the page.

Click here to visit the Portal: https://support.tacticaldistributors.co.za/support/home

Visit us online at www.tdsa.co.za.

At your service,
The TDSA Team

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Visit & Contact Us:

Need Help? Got a Question?
Please visit the TDSA Customer Self-Help Portal: support.tdsa.co.za

TDSA Boksburg Tel: 011 823 2401  Email: sales@tdsa.co.za
TDSA Centurion Tel: 012 663 1185  Email: ptasales@tdsa.co.za
TDSA Maputo Tel: +25 884 428 0795   Email: moz@tdsa.co.za
Online Order Related: online@tdsa.co.za
General Questions & Queries: help@tdsa.co.za
Compliments, Complaints & General Feedback: feedback@tdsa.co.za
Website: www.tdsa.co.za

Visit us In Store or Order Online – Nationwide Delivery or Collect at Your nearest TDSA Branch!

___________________________________________

Get Social with Us!

Facebook: www.facebook.com/tacticaldistributorssouthafrica/
YouTube: www.youtube.com/tacticaldistributorssa/
Insragram: www.instagram.com/tacticaldistributorssa/

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Welcome to the TDSA website!

Please feel free to browse our website. We ship nationwide throughout South Africa.

At TDSA we offer a wide range of specialised products and do our best to carry stock of popular items and order others on demand.

We go to great lengths to explain this on our website and other Customer facing channels and provide the most accurate Estimated Times of Arrivals (ETA’s) for On Demand, Pre, Back and Special Order items, but due to the nature of manufacturing, import/export and various other factors in our supply chain, we cannot and do not guarantee lead times or delivery dates. While we do our utmost to prevent it, delays do unfortunately happen from time to time.

Should you attempt to order an item that is not available to ship out of our warehouse, you will be provided with an ETA and prompted to select whether you want to place the item on Backorder. Should you have a time sensitive order or requirement, we urge you to contact us and we will advise and assist you accordingly.

Should you have any questions or need assistance, please do not hesitate to reach out.

At your service,
The TDSA Team

I UNDERSTAND

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