TDSA Website Improvements – We Want Your Suggestions!

TDSA Website Improvements – We Want Your Suggestions!

Customer Service is one of our main focuses at TDSA. We have realised and identified key areas where we have fallen short in the past and we have put various measures in place to a.) correct this and b.) put systems in place to make the overall TDSA Customer Experience a more enjoyable one.

One of the key areas that we have identified is the TDSA website and online purchasing process.

We have just implimented a number of changes and updates to the website aimed at making the site more user friendly and easier to understand.

We will continue to make more changes, additions and updates as time goes on.

If you have any suggestions or recommendations regarding how we can improve the TDSA website, please email us at feedback@tdsa.co.za. We would like to hear your suggestions.

You can view the TDSA website here: www.tdsa.co.za

The TDSA Team

TDSA JHB, East Rand (Head Office)
Tel. 011 823 2401
Email. sales@tdsa.co.za

TDSA Centurion, Pretoria
Tel. 012 663 1185
Email. ptasales@tdsa.co.za

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Welcome to the TDSA website!

Please feel free to browse our website. We ship nationwide throughout South Africa.

At TDSA we offer a wide range of specialised products and do our best to carry stock of popular items and order others on demand.

We go to great lengths to explain this on our website and other Customer facing channels and provide the most accurate Estimated Times of Arrivals (ETA’s) for On Demand, Pre, Back and Special Order items, but due to the nature of manufacturing, import/export and various other factors in our supply chain, we cannot and do not guarantee lead times or delivery dates. While we do our utmost to prevent it, delays do unfortunately happen from time to time.

Should you attempt to order an item that is not available to ship out of our warehouse, you will be provided with an ETA and prompted to select whether you want to place the item on Backorder. Should you have a time sensitive order or requirement, we urge you to contact us and we will advise and assist you accordingly.

Should you have any questions or need assistance, please do not hesitate to reach out.

At your service,
The TDSA Team

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